We collect information that helps us provide better investment education services. This happens when you register for courses, contact our team, or use our learning platform.

Your information serves specific purposes related to delivering quality investment education. We're transparent about each use:

• Providing access to course materials, webinars, and educational resources
• Tracking your learning progress and suggesting relevant content
• Sending course updates, market insights, and educational newsletters
• Responding to your questions and providing customer support
• Improving our platform based on user behaviour and feedback
• Ensuring account security and preventing unauthorised access
• Meeting legal obligations under Irish and EU regulations

We don't sell your personal information to anyone. However, we do work with trusted partners to deliver our services effectively:

• Email service providers for course communications and newsletters
• Payment processors for secure transaction handling
• Cloud hosting services for platform operation and data storage
• Analytics tools to understand website usage and improve user experience
• Customer support platforms to manage enquiries efficiently

All third-party partners sign data processing agreements and must follow strict security standards. They can only use your information for the specific services they provide to us.

As someone whose data we process, you have significant rights under the General Data Protection Regulation (GDPR). Here's what you can do:

• Request access to all personal data we hold about you
• Correct any inaccurate or incomplete information
• Delete your data when it's no longer needed for legitimate purposes
• Object to processing for marketing or legitimate interest purposes
• Restrict processing in certain circumstances
• Receive your data in a portable format for transfer elsewhere
• Withdraw consent where processing relies on your agreement

To exercise these rights, email us at [email protected] with your request. We'll respond within 30 days and may ask for identification to protect your privacy.

Protecting your information is a top priority. We use industry-standard security measures and regularly review our practices:

• SSL encryption for all data transmission between your device and our servers
• Secure cloud storage with access controls and monitoring
• Regular security audits and vulnerability assessments
• Staff training on data protection and privacy best practices
• Multi-factor authentication for administrative access
• Automated backups with encryption at rest

While we implement strong security measures, no system is completely immune to risks. We continuously update our defences and will notify you promptly if any security incident affects your personal data.

We keep your information only as long as necessary for the purposes outlined in this policy or as required by law:

• Active student records: Retained while you use our services plus 3 years
• Course completion certificates: Kept for 7 years for verification purposes
• Marketing preferences: Until you unsubscribe or request deletion
• Support communications: Retained for 2 years to ensure consistent service
• Financial records: Kept for 6 years to meet Irish tax law requirements
• Website analytics: Anonymised after 14 months

When data reaches the end of its retention period, we securely delete or anonymise it. You can request early deletion of your information, though we may need to keep some records for legal compliance.

Some of our service providers operate outside the European Economic Area. When we transfer your data internationally, we ensure appropriate safeguards:

• Transfers only to countries with adequate data protection as recognised by the European Commission
• Standard contractual clauses approved by EU authorities for other destinations
• Additional security measures when required by data protection law
• Regular monitoring of international partners' privacy practices

Your data receives the same level of protection regardless of where it's processed. We maintain records of all international transfers and the legal basis for each.

Our website uses cookies to enhance your experience and understand how people interact with our content:

You can control cookie preferences through your browser settings or our cookie consent tool. Disabling some cookies may affect website functionality.

Our investment education services target adults making financial decisions. We don't knowingly collect personal information from anyone under 16 years old.

If we discover we've collected data from someone under 16 without proper parental consent, we'll delete it immediately. Parents who believe their child has provided information to us should contact our privacy team right away.

We review this privacy policy regularly and update it when our practices change or new regulations come into effect. When significant changes occur, we'll notify you through:

• Email notification to registered users
• Prominent notice on our website homepage
• Update notification when you next log in to your account

Continued use of our services after policy changes indicates acceptance of the updated terms. However, for significant changes affecting your rights, we may seek explicit consent.

Previous versions of this policy are available upon request for your reference.